Little Dippers Desserts: FAQ

Gift Basket FAQ's

Q: What if I want to order a custom gift basket with an assortment of desserts from your online shopping section?
A: You may call us at 954-816-6780 or e-mail us at littledippers1@aol.com with your specific needs and we will do our best to fill your order.

Q: What are your shipping policies?
A: In order to ensure year round premium quality, we offer an expedited UPS service (Next Day or Second Day Air) for states outside our standard delivery radius. You can also specify a delivery date that works best for you. Please keep in mind, we do not ship over a weekend in warm weather months (May-September).

Q: What are your accepted payment methods?
A: We accept American Express, Visa, Mastercard, personal checks and money orders.

Chocolate Fountain FAQ's

Q: What is a chocolate dipping fountain?
A: Our chocolate dipping fountain is a four tiered stainless steel machine that measures approximately 16"x30". The fountain weights 70 lbs. without chocolate and 100 lbs with chocolate. It has a corkscrew that rotates and brings the chocolate from the heated base to the opening at the top of the fountain where it overflows down the tiers and into the basin.

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Q: What kind of chocolate is used?
A: The finest Belgian gourmet couverture chocolate is used in our fountain. This type of chocolate contains 33% cocoa butter in it which ensures consistency of the flow and a higher quality appearance as well as taste. Chocolate is available in milk, white, or dark.

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Q: What is the maximum number of guests that the chocolate dipping fountain will serve?
A: Our package includes unlimited Belgian chocolate which will serve up to 300 guests. Additional chocolate can be purchased for larger parties. We will be happy to provide you with any chocolate leftover from your event.

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Q: What are the table and electrical requirements?
A: The chocolate dipping fountain requires a very sturdy (must hold 100 lbs.) and level table for it to operate properly. The table should be covered and skirted in table linen coordinating with your event. The fountain also requires a grounded, 120 volt electrical outlet with 15 amps within 10 feet of where the fountain will be located.

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Q: Who is responsible for set-up, maintenance, tear-down, and clean-up of the chocolate dipping fountain?
A: Fortunately, we do all the work for you! We arrive approximately one hour prior to start time to ensure that the fountain will be ready for your guests. Two properly attired attendants will be on hand to show your guests how to enjoy the fountain as well as to keep the fountain pristine at all times. Once the event is over, we will dismantle and clean up and remove the fountain.

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Q: How long can I have the chocolate dipping fountain at my event?
A: Our package includes up to three hours of service, not including set-up and breakdown which are on our own time. There is extensive labor in melting the chocolate for your event, preparing the fountain, as well as cleaning the fountain and its parts after your event. For this reason, we do not discount our package for parties that last under the 3 hours of offered service.

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Q: What can be dipped in the chocolate dipping fountain?
A: We will work with you and/or your caterer to provide a delicious array of food to be dipped into the chocolate. If you are using a caterer, please provide us with their name and telephone number and you may also provide them with ours. We will jointly decide the best dipping items for your event. The possibilities for dipping are endless! You can dip strawberries, pineapple, apples, bananas, grapes, cherries, dried fruit, pretzels, marshmallow, sugar wafer cookies, chocolate chip cookies, pralines, lady finger cookies, Oreos, rice crispy treats, s' mores, caramels, biscotti and more.. If you are not using a caterer, we can provide a wonderful array of dipping items for an additional fee. Feel free to inquire.

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Q: Are there any desserts that are not recommended for use with the chocolate dipping fountain?
A: Desserts that will crumble and break easily tend to compromise the smooth flow of the chocolate in the fountain. For this reason, please avoid using cakes and brownies.

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Q: What happens if a guest accidentally drops a dessert into the fountain?
A: One of our attendants will locate the dessert and discard it so that the smooth flow of your fountain will not be jeopardized.

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Q: Can the chocolate dipping fountain be used outdoors?
A: We highly recommend that you use the fountain indoors. Outside weather conditions play an important factor on the flowing consistency of the chocolate. In the event that you desire the fountain for an outdoor event, please make every effort to shield the fountain from adverse weather conditions and be aware that we cannot guarantee proper functionality for outdoor events.

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Q: Do you provide any decorations for around the chocolate dipping fountain?
A: Our fountain is always displayed with a beautiful mirrored skirt. If you are working with a caterer, they may want to provide proper table decorations coordinating with your themed event. However, if you so desire, we have coordinating fabrics, serving platters, lighting, and floral accents to create a dramatic and elegant presentation.

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Q: What areas does Little Dippers Desserts offer their chocolate fountain services to?
A: Our chocolate dipping fountains are all the rage in South Florida. We serve Dade, Broward, Palm Beach, and Martin counties.

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Q: Do you require reservations and deposit?
A: Yes! Reservations are limited and are on a first come, first serve basis. We require a completed contract and a $250.00 deposit at the time of your booking to hold your event. The remaining balance is due upon delivery of the fountain at your scheduled event. Inquire about contract terms.
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